Yes, parents are allowed in the hostels of IIT Guwahati at the time of registration. Parents visit their children to help unpack their stuff and organize them,
However, parents are not allowed to spend the night at hostels and thus ask your parents to book a hotel to avoid any sort of inconvenience. Usually, the rules in the girls' hostel are more strict than the boys' hostel and only mothers are allowed inside their hostels.
What you can do is, book a hotel room for your Prerna on tracing Guwahati. There are many hotels near the railway station. After completing the registration and accommodation formalities, let your parents go back to their hotel while you can stay in your room for the night. You can have lunch together by paying at the hostel mess.