Diploma in Front Office Course, Eligibility, Jobs, Salary 2023

Diploma in Front Office: Course Highlights 

What Diploma in Front Office is all About?

Diploma in Front Office is an undergraduate course and the duration of this course varies from 6 months to 2 years depending upon Institutes. The details of this course are mentioned below: -

• Diploma in Front Office course means giving knowledge on how to deal with service delivery systems and how to treat the customers. The most common work of a front office executive is to get in touch with the customers and do some internal office work.
• This course is popularly known as front office operation, office management, etc. Front office employee is also called as a receptionist where visitors first arrive and then encounter their inquiry.
• In a Diploma in Front Office course, students are given training on how to deal with the visitors when they arrive and make sure that they meet the relevant person at the company.
• In the role of the front office, the revenues of the business are included. The front office executives are just contrasted with back-office executives. Back Office executives refer to a company’s personnel, operations, payroll, accounting, and financial departments and they do not have to deal with customers daily.
• The front office executives receive information about the customers and then are responsible for passing the information to the relevant department of the company.
• In this course, the company gives training to their front office executive trainees before joining in the office. They are given training about how to deal with the customers the most.

Why study Diploma in Front Office Course? 

Students having a diploma in the Front Office course get many job opportunities in various private organizations. The reasons why one should pursue this course are as follows: -

• This course enables a student to develop their communication skills. This is the best course for personality development.
• A diploma in Front Office plays a vital role in the hotels and hospitality management jobs. They are responsible for answering every query of a customer.
• After completing a diploma in front office jobs, students can get engage in various kinds of jobs such as Front Office Manager, Hotel Manager, Operations Manager, Restaurant Manager, Accounts Manager, etc.
• The average starting salary of a diploma in front office employee starting from INR 50,000 to INR 3,00,000 per annum.
• Students after diploma in front office courses can work in various MNCs, resorts, hotels, travel agencies, tour agencies, and restaurants, etc.
• Diploma in Front Office course means giving knowledge on how to deal with service delivery systems and how to treat the customers.