Innocent Heart Group of Institutions, Jalandhar, HOD- Hospitality Management : Mr. Harmohinder Pal Singh Interview

Mr Harmohinder Pal Singh is a HOD of the Innocent Heart Group of Institutions, Jalandhar. He did MBA in Human resource management from IEC university. His industry experience is three years and teaching experience is 6 years. 

What is the latest program that is offered in Innocent Heart Group of Institutions which will help students outperform and stand apart from the crowd?

“Programs related to hospitals, airlines, cruise lines, and MNCs, especially in the food service, food preparation, marketing and more are given to pupils”

The latest program we are offering is Hotel Management. Hotel Management is a three or four year study program which trains students to work in hospitality service establishments in areas such as hotel administration, hospital, airline, cruise line, and MNCs, especially in the food service, food preparation, marketing, etc. Our course prepares students to enter the world of hospitality as leaders and managers with a strategic approach to business. Further, education and professional training gained in the field of Hotel Management and Hospitality services. It enable the students to become entrepreneurs in the hospitality service as well. It combines management theory with hands-on hospitality courses, professional internships and a business Specialization.

What are the factors that make this program the best for the students to opt?

“To develop the basic skills of the students who will be working in the hospitality industry”

The Best practices of the course is to develop the basic skills of the students who will be working in the hospitality industry in the near future. These skills can be related to food and beverage preparation, food or beverage service, front office operations and housekeeping operations. Apart from that, the course also focuses on developing personal skills of the students. An aspirant with a good personality is always preferred in the industry. For students interested in the field of food and beverage, the course also aims to provide the basic knowledge in hygiene, food safety & nutrition in line with international standards. Lastly, the placements which our college is giving is with best Hotels Nationally and Internationally.

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What would you say are the best practices in the course you’re Offering in Innocent Heart Group of Institutions, Jalandhar?

“Deals with food and beverage service, front office, housekeeping and more by students”

The valuable insights of the program are four core subjects in the course, which are directly related to the management and operational works in the hotel. These subjects are Front Office, Housekeeping, Food & Beverage Service and Production. The core subjects have two parts: theory and practical. There are several non-core subjects which are essential for the students as they help them to understand the core subjects better. These subjects are spread over years. Food and Beverage Production deals with the basics of food preparation. The theory and practical are taught side by side in all the four years of the course. The practical classes are spread over seven to ten weeks including basic cuts of meats and vegetables; preparations of stocks, sauces, soups; introduction to kitchen equipment; etc. They have to learn to cook foods belonging to Indian cuisines like Punjabi, Mughlai, Awadhi, etc. The subject contents deal with kitchen planning, purchasing, storage of food material, food presentation, financial management in kitchens and food production systems. Food and Beverage Service subject deals with the service of food and beverage. Students can know about management of food and beverage service. The subject starts with the introduction of the food and beverage service industry, organizational hierarchy in the department, service equipment, attributes of food and beverage personnel, menu planning, alcoholic and non-alcoholic beverages, types of service and menus, in-room dining, etc. Front Office subject is part of accommodations management and introduces the front of the house department of the hotel along with its operations and management aspects. The subject introduces the front office department, hotel organization, guest cycle, front office products and bell desk operations. Housekeeping is a part of the accommodations management and deals with back of the house departments. Topics such as Types of Guest Rooms, Departmental Coordination and Functions, Housekeeping Control Desk, Linen, Uniform and Tailor Rooms, etc are taught. They learn about cleaning floors and walls, color schemes, sewing, etc. 

What are some valuable insights of the program that you are offering at Innocent Heart Group of Institutions?

“Students are prepared according to the Industrial Norms With the trend of travel catching on among Indians and the country’s exotics”

Our program ensures that students are prepared according to the Industrial NormsWith the trend of travel catching on among Indians and the country’s exotic appeal holding strong among foreigners. The hospitality industry is experiencing a new unparalleled boom. As new hotels, restaurants and cafes spring up in big cities and small towns alike, the requirement for trained professionals to run these facilities is growing too. This has resulted in the increase of scope of hotel management.

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How does the program ensure that students are being prepared for the future?

“Career opportunities as Hotel Manager, Restaurant Manager, Hotel Director, Event Coordinator, Resort Manager and more are provided to students”

The career options are not limited to just hotels.The scope of opportunities in the hotel industry is vast. This industry is in constant need of manpower. As a hotel management graduate who is skilled, trained and confident, you can never find any dearth of opportunities. There are so many departments that contribute to different aspects of running a hotel. This also includes recreation, public relations, security, and computer applications besides the above-mentioned mainstream specializations. Having a hotel management degree helps you get a lucrative entry position in food and beverage service, accounts, restaurant service, executive housekeeping, marketing, or other departments within a hotel. As the travel and tourism industry continues to grow at an unmatched pace, there is a continuous increase in demand for hotel management professionals. Thus, completing a hotel management course gives you a career opportunity that’s vast, stable and exciting. Some of the job roles offered in the hotel management industry include Hotel Manager, Restaurant Manager, Hotel Director, Event Coordinator, Resort Manager, Event Manager, Executive Chef, Housekeeping Manager and Chief Sommelier.