Technopundits - ITIL PRINCE2 SAFe Agile PMP CSM Training in Chennai Bangalore Hyderabad Cochin

ITIL 4 Foundation is the entry-level course for ITIL certification in IT Service Management (ITSM). The training course is designed as an introduction to ITIL 4 and enables you to understand a new way of looking at IT Service Management through a Service Value System. ITIL 4 brings IT Service Management up to date by reshaping many established ITSM practices in the wider context of customer experience, value streams, and digital transformation. An important part of the training is to link ITIL to new ways of working, such as Lean, Agile, and DevOps.

Course Details

Highlights

• There are no prerequisites for this course, although basic knowledge of Service Management concepts is helpful.
• Course accessibility at global
• Participants receive an ITIL Foundation workbook containing all the presentation materials, course notes, case studies, and practice exams.
• This is an online Instructor-Led Training program along with an online proctored exam.